Privacy Policy

Discover how PDS collects, handles, and safeguards your data.

This Privacy Policy outlines how Pharmacy Data Solutions ("PDS") gathers, processes, manages, and shares ("handles") your personal information when you use our services ("Services"). This includes, but is not limited to:

Visiting our website or any linked websites governed by this Privacy Policy.
Interacting with us through sales, marketing, or events.

Reviewing this policy will help you understand your privacy rights and choices. PDS is responsible for determining how your personal data is managed. If you disagree with any part of this policy, we advise against using our Services.

Policy Updates & Contact Information

This Privacy Policy was last revised on January 17th, 2025. We may modify it periodically, so we recommend checking back regularly to stay informed about how we handle your data.If you have any questions or concerns, feel free to contact us directly.

What Information We Collect

We collect personal details that you provide voluntarily when interacting with our Services, expressing interest in our offerings, or contacting us. The specific data collected depends on how you engage with us and may include:

Personal details: Name, mailing address, phone number, and email address.
Business-related information: Company name, address, phone number, email address, and job title.
Preferences: Your choices for communication and contact methods.

We do not collect sensitive information. All information you provide must be accurate, complete, and updated as needed.

Automatically Collected Data

We also gather certain information automatically when you use our Services. This may include:

Log and usage data: Information like IP address, browser type, device details, and activity logs.
Device data: Data about the devices used to access our Services, including model, operating system, and location.
Location data: Precise or approximate location details based on device settings. You can disable location sharing via your device, but some features may not work as intended if you do.

How We Use and Share Your Information

We process personal information for several purposes, based on how you engage with our Services, including:

Delivering and facilitating access to our Services.
Addressing inquiries and providing user support.
Managing orders and user interactions.
Sending promotional and marketing content (when permitted).
Collecting feedback and improving our Services.

We do not share your personal information with third parties for marketing purposes, nor do we rent or sell your data.

Cookies and Tracking Tools

We may use cookies, web beacons, and other tracking technologies to improve your experience on our website. These tools help with site security, bug fixes, and personalization. We may also use Google Analytics to track user behavior and improve our Services. To learn more about Google’s data practices, visit their Privacy & Terms page. While many browsers offer "Do Not Track" (DNT) features, there is no standardized industry protocol. At present, we do not respond to DNT signals. If this changes, we will update this policy accordingly.

Data Retention and Security

We retain personal data only as long as necessary to fulfill the purposes described in this Privacy Policy, unless otherwise required by law. When your data is no longer needed, we will either delete it or anonymize it. We implement reasonable safeguards to protect your personal information, but no system is entirely secure. By using our Services, you acknowledge that transmission of information is at your own risk, and you should only use our Services in secure environments.

Your Privacy Rights

You may withdraw your consent for us to process your personal data at any time. To do so, please contact us. Withdrawal of consent does not retroactively affect the lawful use of your data before the withdrawal. You can unsubscribe from promotional emails by clicking the “unsubscribe” link in the email or by replying "STOP" or "UNSUBSCRIBE" to SMS messages. Depending on where you live, you may have additional rights to access, correct, or delete your personal information. These rights may be subject to legal limitations. To exercise these rights, contact us directly.